Returns and Exchanges
Returns & Exchanges – Garments may be returned unworn and with all of the appropriate Lan Jaenicke tags still attached within 14 days of the initial purchase. Shipping and handling charges are non refundable. Returns that are worn, damaged or altered will not be accepted and may be sent back without a refund. We ensure the upmost quality control and verify that our products are in absolute impeccable condition before being sent; if you feel that your item is in fact defected you may send it back for a full refund.
Sale Items - All sale items are final sale.
Free return shipping! - We offer free UPS return shipping. Contact us at firstname.lastname@example.org to request a UPS return shipping label.
After your item has been received in our office and examined you will be issued a refund within 3 business days.